What is DEWA & Why Do You Need to Transfer It?

Moving to a new home in Dubai? Whether you’re a tenant or a homeowner, transferring your DEWA (Dubai Electricity & Water Authority) account is essential to keep your utilities running smoothly. This guide explains how to transfer your DEWA connection quickly and hassle-free.

Can You Transfer DEWA?

Yes! DEWA allows both tenants and owners to transfer their DEWA account to a new property without canceling the service. This is especially helpful if you’re moving and want to avoid setting up a new account from scratch.

You cannot have two active DEWA accounts for the same Emirates ID at different residential locations unless one is commercial or business-related.

DEWA Transfer Requirements

Before you start the process, make sure you have the following:

• Valid Emirates ID
• Ejari certificate for the new property
• Previous DEWA account number
• Tenancy contract or title deed
• Copy of the landlord’s ID (if applicable)

Need help with Ejari? Contact us at Ejari Registration Service: +971 55 311 7984

Step-by-Step DEWA Transfer Process

🔹 Step 1: Prepare Your Documents

Ensure you have all required documents scanned and ready for upload.

🔹 Step 2: Log in to Your DEWA Account

Visit the DEWA official website and log in using your UAE Pass or DEWA user credentials.

🔹 Step 3: Choose the “Transfer of Electricity/Water” Service

In your dashboard, select Move-To (Transfer DEWA) option.

🔹 Step 4: Enter Your New Property Details

Add the new DEWA premises number (found on your Ejari certificate or title deed).

🔹 Step 5: Upload Required Documents

Upload Ejari, tenancy contract, and Emirates ID as prompted.

🔹 Step 6: Pay the Transfer Fees

You’ll be asked to pay a connection fee and security deposit based on the property type (usually AED 2,000–4,000 refundable).

🔹 Step 7: DEWA Activation

Within 24–48 hours, DEWA will disconnect your old account and activate service at your new property.

Can Ejari Be Transferred Too?

Ejari certificates are property-specific and cannot be transferred to another property. You’ll need to register a new Ejari for the new location. We can help!

Call or WhatsApp Ejari Registration Service at +971 55 311 7984 for fast, affordable Ejari registration.

How to Contact DEWA?

You can contact DEWA via:

• Phone: 991 (Emergency) or 04 601 9999 (Customer Care)
• Website: www.dewa.gov.ae
• Email: customercare@dewa.gov.ae

How to Switch On DEWA in Your New Home?

After your DEWA transfer is approved and activated:

• Ensure the main circuit breakers are switched ON
• Check for any unpaid bills that may delay service
• Call DEWA if service does not activate within 48 hours

Final Tips for a Smooth DEWA Transfer

• Always keep a copy of your old and new DEWA account numbers
• Register your new Ejari certificate immediately
• Don’t delay—start the DEWA transfer process 2–3 days before your move

Let Us Handle Your Ejari & Guide Your DEWA Transfer

We make Ejari registration fast and easy—and we’ll help you understand the full DEWA process from start to finish. Save time, avoid confusion.

👉 Contact Ejari Registration Service
📞 Call or WhatsApp: +971 55 311 7984
🌐 We’re here to help tenants, landlords, and property managers across Dubai.